Shipping policy

Shipping Policy
Last updated: July 30, 2026

Thank you for shopping with Grabeas. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • In case of high order volume or unforeseen delays, processing times may be extended. Customers will be notified where applicable.

2. Shipping Methods & Delivery Time

We partner with reliable courier services to ensure timely delivery.

  • Standard Delivery: 3–7 business days (within India)

  • Remote Locations: May take 5–10 business days

  • International Shipping (if applicable): 7–21 business days depending on destination

Delivery times are estimates and not guaranteed.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on location, weight, and order value.

  • Free shipping may be offered on select orders or promotions, as displayed on the website.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor delivery status in real time.

5. Delivery Issues

  • We are not responsible for delays caused by courier services, weather conditions, customs clearance, or other external factors.

  • If delivery fails due to incorrect address or unavailability of the recipient, additional charges may apply for re-shipping.

  • Customers are responsible for providing accurate and complete shipping details.

6. Damaged, Lost, or Missing Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos as proof.

  • For lost or missing shipments, we will coordinate with the courier partner to investigate. Resolution times may vary.

  • We are not liable for packages marked as “delivered” by the courier.

7. International Shipping (if applicable)

  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

  • We are not responsible for delays caused by customs.

8. Address Changes & Order Modifications

  • Address changes can only be made before the order is shipped.

  • Once shipped, we cannot modify delivery details.

9. Contact Us

For shipping-related queries or support:

📧 sales@unioteq.com
📞 +91 97 3074 4872
📍 Unioteq Commercial Services Private Limited
Chikhalthana MIDC, Chhatrapati Sambhajinagar, Maharashtra – 431001, India

By placing an order with us, you agree to the terms outlined in this Shipping Policy.